Q. What is WowMatrix?

A. WowMatrix helps you download, install and update World of Warcraft AddOns. You can choose from over 1,500+ available WoW AddOns created by your favorite AddOn authors from all over the world.

Q. Is WowMatrix safe to use?

A. Yes, absolutely. We are probably even more paranoid about security than you are. That's also one of the reasons we created our own software, so we can update our own World of Warcraft AddOns easily without worrying about spyware or keyloggers.

In fact, WowMatrix comes with a security feature built-in that prevents executable files from being extracted from AddOn downloads. This eliminates the possibility of installing AddOns containing harmful executable components.

For more details about how to keep your game account and other personal details secure, please visit our Safe Computing page.

Q. Is WowMatrix really free to use?

A. Yes, it is. At this time, we do not have plans to charge any fees. We created this software for ourselves and felt we really had to share it with the world since it saves people so many hours of precious time.

We're constantly adding new features to WowMatrix based on suggestions from thousands of happy users worldwide. We do receive donations from time to time from kind souls, which helps keep the project alive.

Q. Does WowMatrix run on Windows Vista?

A. Yes, WowMatrix will automatically detect if you are running Windows Vista and configure itself to run correctly.

Q. I use Ventrilo (a popular voice chat program) and Windows Vista. After I started using WowMatrix, Ventrilo no longer appears to be working correctly.

A. This issue only appears to affect some users who run Windows Vista. Fortunately, there is a solution. For a step-by-step guide on how to resolve this issue, click here.

Q. How do I install WowMatrix?

A. Simply download WowMatrix from our website, extract it from the zip file and place it anywhere you wish, such as your desktop for easy access.

Q. How do I un-install WowMatrix?

A. On Windows, drag WowMatrix to the recycle bin. On a Mac, drag WowMatrix to the trash. If you also wish to un-install any WoW AddOns, remember to use WowMatrix to do so before removing WowMatrix itself.

Q. Does WowMatrix require me to download additional software such as Python, Java or the .NET framework?

A. Not at all. WowMatrix is a simple, lightweight application and runs just fine on its own. It does not need to utilize Python, Java or the .NET framework.

Q. Why does WowMatrix run in administrative mode on my Vista computer?

A. WowMatrix only runs in administrative mode if you are running Windows Vista and have World of Warcraft installed in the 'Program Files' folder. Running in administrative mode allows WowMatrix to properly install WoW AddOns in that case.

If you have installed World of Warcraft outside of the 'Program Files' folder and/or are not running Windows Vista, then WowMatrix does not run in administrative mode.

Q. Where does WowMatrix download WoW AddOns from?

A. WowMatrix checks for and downloads each WoW AddOn from the AddOn's official website, or a major WoW AddOn website if the AddOn doesn't have an official website. This helps ensure that each AddOn is kept up-to-date.

Q. I use some WoW AddOns that are not part of the 1,500+ already listed in WowMatrix. How do I get them listed?

A. You may contact us at any time via the Feedback Form at our website. Please include the names of the AddOns and the webpage URLs from which you normally download the latest versions of the AddOns.

Q. How do I get WowMatrix to ignore a particular AddOn so that it doesn't get updated?

A. Simply select the AddOn you'd like to ignore, and then check the 'Ignore' box.

Q. I am an AddOn author. How do I get my AddOn listed in WowMatrix?

A. You may contact us at any time via the Feedback Form at our website. Please include the name of the AddOn and the webpage URL at which you normally post the latest version of your addon.

Q. I love WowMatrix! Is there anything I can do to help support this project?

A. Just tell all of your friends and guildmates about WowMatrix! If you wish, you may make a donation to the project at any time.

On our website and in the WowMatrix application, we recommend carefully selected quality and 100% legal guides such as leveling guides and gold guides. By purchasing any of these guides, you will help support this project as well.

If you have any questions, suggestions or comments, please feel free to contact us at any time via the Feedback Form at our website.